Cancel your order

This form is for customers in the European Union and the United Kingdom who wish to exercise their statutory right to cancel under EU or UK consumer law.

If you are outside the EU and UK, our standard 100-day return policy applies. You can still use this form and we will get back to you within 24 to 48 hours (Monday to Friday), but the EU and UK statutory protections (such as outbound shipping refund) do not apply to your order.

If your order has not yet shipped, we can cancel it directly. If it has already shipped, this form will start your return process.

By submitting this form, you agree to our Privacy Policy. Your statutory right to cancel under UK and EU consumer law is preserved, and exercising this form does not waive any rights you have under our Refund Policy.